About Us

Who we are

SCR are a dedicated team of Tilers and Stone Masons committed to bringing ethical work standards to Balcony Repairs in Melbourne. SCR believe all Home Owners have the right to have a Balcony Tiled and Waterproofed to Australian Standards.

Fronted by Director Fergus Lagan, SCRs expert team bring with them over 50 years of experience in the Industry. Established in 2007, Stone Care and Repairs is a fully Insured & Registered Company, specialising in the waterproofing, tiling and stone restoration services.

With over 25 years specialising in ‘leak prevention’ and ‘resealing’ services, you can feel confident about the advice you will receive from Director Fergus Lagan. Fergus is an accomplished Stone Mason and Tiler. His 25+ years of waterproofing, tiling and stone masonry experience provides the SCR team with the knowledge and leadership required to make sure you’re getting the best in the business on your job.

Unlike our competitors, SCR not only attend every site to do a thorough site inspection and quote, but this is done by an actual Qualified Tiler/ Water proofer who has been working on this type of job for over 20yrs.

Request a FREE Quote

Please fill this form and we’ll contact you. If you’re having trouble submitting a form, or if you do not receive a confirmation message upon submission, please email us at info@scrmelbourne.com.au instead.

What we do

SCR can offer:

ReGrouting, Tiling & Waterproofing services for Balconies.

SCR will come out, free-of-charge, and inspect your balcony to diagnose what the issues are, and where leaks are getting though.

SCR will then (where possible) provide you with a couple of rectification options that are available to you to repair the balcony. SCR will advise the expected longevity and warranty period that will come with each of those options, so that you can decide the budget and level of works that you would like.

Do you have a leak coming through an area not formally described as a ‘balcony’? Not a problem, SCR can diagnose and repair, Planter Boxes, Stair Cases, Communal Walkways, Patios and Outdoor Tiled areas.

If you’re not sure if SCR can assist you – don’t hesitate, give us a call. We’re always happy to talk through your issue and see if we can assist you or point you in the right direction.

Frequently Asked Questions

Below are some of the most frequently asked questions about our Services. If you’re considering an SCR service, you may find it helpful to read through these FAQs and Answers to help you gain a better understanding of the process involved in our services.

Of course, not all your questions will be answered here, so please feel free to contact our friendly staff who will be more than willing to answer any queries you may have on
1300 00 57 47.

How long will it take?

For quoting purposes, an SCR Inspector will require approx. 20-40mins on site to examine and diagnose your individual problem. We will book a 1hr window with you for the inspector to attend within this timeframe. For rectification works, a standard SCR Balcony service can take anywhere from 1 day to 1 week, depending on the degree of damage, work to be completed and size of balcony etc.

How much mess and disruption will there be?

SCR Technicians will always try to minimise the amount of noise and mess made, however power tools are required and some dust will be created. To protect your property, SCRs technicians always use Industrial drop sheets over all trafficable areas and vacuum any mess before leaving. You are advised to keep windows and doors closed during works to limit dust entering your home. SCR will always try to keep disruption is minimal and communicate on job progress throughout the works.

Can I get the leak repaired on a weekend?

Generally SCRs works do not proceed on the weekend. Under specific circumstances, works can be arranged on a weekend, but this will need to be arranged with prior agreement. Unfortunately SCR does not attend Quotes over the weekend.

How much will it cost?

The size and scope of repair for every balcony is different. This is why we send specially trained inspectors to your property FREE of charge to personally inspect your issue and provide you with a no obligation free quote. Generally an SCR Balcony services can start from as little as $990, – size and extent of damage is always relevant.

Will it be the same person inspecting and performing the works?

Unfortunately due to scheduling arrangements and different skill sets of our Technicians we cannot always send the same person who inspected and quoted your property to perform the works required. You can rest assured however, that ALL SCR technicians are fully certified waterproofers ad qualified Tilers. We will send the Technician whose skill set is most suited to getting the best outcome on your particular job. All SCR Tradesmen are highly professional and will respect the Owners properties.

How quickly can I get it done?

SCR can usually have an Inspector out to your property within a day or two of you making contact. In terms of approving work to proceed, the start date will be determined by the scope of works required on your property. Let your inspector know when you would ideally like for works to proceed and we will always try to accommodate your needs.

Have more questions, please give us a call

One of our friendly staff will be happy to assist you.

1300 00 57 47

Testimonials

Here’s what our happy clients had to say about our services:

      EXCELLENT  
   Based on 145 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Nethmi R 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was really pleased with this service! From the initial consultation to the execution of the work, they were supportive along the way. All tasks were carried out with great care. Could not recommend them enough!
  
 
      Posted on Google  
   
   catherine edgar 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very prompt excellent work and professional job. Respectful of me and my property cleaned up when finished the job. No hesitation in recommending them for any balcony leak works.
  
 
      Posted on Google  
   
   danielle thiris 
 
 
 
 Trustindex verifies that the original source of the review is Google. After two failed attempts with other companies, I enlisted SCR and my first floor balcony/terrace no longer leaks.
Major relief! Mark and Asad are generous with their time and knowledge and their work speaks for itself, ie no more leaks. My neighbour ended up using them too.
  
 
      Posted on Google  
   
   Travis Reeves 
 
 
 
 Trustindex verifies that the original source of the review is Google. I cannot recommend SCR highly enough; as a property manager and owner, SCR successfully saved my property from a major leak, caused by a construction issue.
Their assessment of the issue, and options provided, allowed me to make an informed decision on repairs needed on both immediate and long-term repair options.
  
 
      Posted on Google  
   
   Jack Rotman 
 
 
 
 Trustindex verifies that the original source of the review is Google. For the repair of an ongoing balcony leak, I found SCR on google. A site inspection was arranged with Mark who I found to be very professional and gave me confidence and that the leak could be repaired effectively in a short time.
The work was carried out by Asad who I found was very knowledgeable and professional.
  
 
      Posted on Google  
   
   Stewart Peutherer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Easy process, 2 inspections, 2nd on my request, job was done with no issues- and really good guys, friendly and explained the problems and process. Highly recommend.
  
 
      Posted on Google  
   
   Harrison Kloppers 
 
 
 
 Trustindex verifies that the original source of the review is Google. I engaged SCR for a waterproofing issue I had with my balcony. The whole experience with them has been excellent. Asad came by today for some follow up works and I was extremely pleased with his work and service. Genuinely one of the best experiences I’ve ever had with a tradie at my place.
  
 
      Posted on Google  
   
   Aaron D 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service and craftsmanship!

From the get-go Mark came out and assessed our balcony providing us with clear actions on what was required complete the work. His team then worked came out and worked diligently battling all the weather conditions to ensure they provided the best results continually keeping us up with the progress. The guys who completed the work where professional, courteous and conscious of our environment.

Highly recommend using SCR  thank you for the great work.
  
 
      Posted on Google  
   
   Ray Lane 
 
 
 
 Trustindex verifies that the original source of the review is Google. What an incredible company with which to deal.
We had fairly major issues with the blue stone paving on our front porch and landing and also the  porcelain tiles on first floor balcony.
Our builder was never able to correct the problems despite numerous attempts so we decided to try SCR.
From the initial contact with front office to having an inspection and quote done by Mark you knew that these guys know their stuff.
Very professional outfit.
Asad & Craig who did the repairs were 1st class tradesmen.
Mark followed everything up from start to finish and ensured all went well from Day one.
Well done guys - excellent job- and I would have no hesitation in recommending this company.
Ray Lane - Mordialloc
  
 
      Posted on Google  
   
   P.A Dowman 
 
 
 
 Trustindex verifies that the original source of the review is Google. I want to thank Mark and the guys at SCR for everything thay have done to help me with my problematic balcony.

I was initially very nervous about the entire process but Mark, Lily and their technicians were awesome, from the initial consultation and quote, right through to the job completion.

SCR were incredibly professional, showed great expertise, were friendly, courteous and very cost effective.

Thanks so much guys.
  
 
  
  
 
    Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more